Managed IT Support Subscription
Support that's there before you know you need it
At ANS, we don't operate on a break/fix basis. This implies downtime. We have found that the most effective way to reduce down-time and provide high-quality network support is through regular on-site visits and remote monitoring of your network. We think of our methodology as a support subscription.
Managed IT Services tailored for you
Our range of support subscription options fit practically every type of budget and need. Chances are, we can reduce your IT costs and improve your service level. We offer comprehensive and affordable support and maintenance packages that eliminate your need to staff, manage, or worry about your computer network.
We are YOUR IT department
By choosing ANS for your IT outsourcing needs, you're getting customer service that caters to your specific requirements. ANS technicians can be used to supplement your existing IT support staff, or take full control of administering and managing your network. It's like having a complete support staff at a fraction of the cost of hiring full-time personnel. Our Support Subscriptions Includes:
- Our comprehensive managed IT services for your network
- Scheduled onsite system administration and support
- Telephone and remote desktop support
- Access to our Online Help Desk
- Daily remote monitoring of network
- Network Documentation and Disaster Recovery Plan
- Support for mobile workforce (sales, marketing, field office personnel)
- Dedicated account team including primary and backup network engineers
- 2-hour emergency onsite response
- Onsite training for individuals and groups
- Detailed monthly reports of service done on your network
- A fixed monthly price
Downtime Is Not An Option
By outsourcing your IT service and support to ANS, you're assured of 100% quality and reliability on every project undertaken. We're not satisfied until you're satisfied. Whether we're building, supporting, administering your systems, or developing custom IT solutions, we'll find a way to do it better, faster, and more cost-effectively.
Contact us for a complimentary onsite evaluation and information about our support options.